The Diploma of Quality Auditing has been developed to capture the information provided by the industry consulting group. It is designed to meet the requirements of audit by the Australian Skills Quality Authority. This document is used to commission our trainers to commence the training programme. It lists everything that the trainer must know to conduct the course.

A new training and Assessment Strategy is generated for each cohort of students to reflect changes in unit selection, mode of delivery, method of assessment or other administrative need.

Course Details 

1. Duration - 12 months to complete the course from date of enrolment. An application can be made to extend this time to 2 years.

2.Mode of Delivery - a. Online or b. Blended  (Blended is a mix of face to face and online) 

3. Location - Suite 201/11 Spring Street Chatswood ( blended only)

Core Units:

BSBAUD411 Participate in a quality audit 
BSBAUD511 Initiate a quality audit 
BSBAUD512 Lead a quality audit 
BSBAUD513 Report on a quality audit

Elective units 

BSBAUD514 Interpret compliance requirements
BSBTWK502 Manage team effectiveness
BSBAUD412 Work within compliance frameworks 
BSBOPS504 Manage business risk
BSBCMM511 Communicate with influence 
BSBCRT511 Develop critical thinking in others
BSBPMG430 Undertake project work
BSBTWK503 Manage meetings


Business Leaders will only accept an initial payment of no more than $1,499 from each leaner prior to the commencement of the course.

This fee protection arrangement complies with national standards designed to limit the amount paid by a leaner in advance of services being delivered. Course fees of more than $1499.00 will be paid off during the course in instalments according to a set payment plan . Training tuition fees are GST exempt.

Commencement of training is when the learner has finalised their pre-enrolment and enrolment and have been allocated their trainer and have received course material, log in to Catapult where applicable or have attended their first class (whichever comes first).


Course deposit (non refundable): $100
Tuition fees: $3,000
Student resource fees: Included in purchase price
Replacement student resource fees: $50 per unit
Recognition of prior learning (full qualification): $3,000
Recognition of prior learning (unit of competency): $300
Replacement or additional qualification certificates or statements of attainment (SOA): $80
Resubmission of assessment: $40 ( First Free) 



Before gaining entry into a course, why do I need & how do I get a Unique Student Identifier (USI)

All students are required to have a USI, before their enrolment is confirmed. If you have not created your USI and are intending to study, you should create your free USI now. Get more information by visiting You will need to have proof of your identity to complete the process. Once you have a USI you will have a secure online record of your nationally recognised training which you can access anytime and anywhere. If you have any questions, or need assistance creating your USI, please contact our office now on 1800 43 13 43 by phone or email This email address is being protected from spambots. You need JavaScript enabled to view it.

What experience or qualifications are recommended to meet the course's entry requirements?

There are no entry requirements for this qualification. Applicants must be able to demonstrate competency in basic written and spoken English. You will need to be comfortable operating a computer such as saving files and creating folders. Some basic ability to use a word processing program will be of assistance. Internet access is essential

At a minimum, what computer skills and software do I need for my course?

You don’t have to be a computer whiz to succeed in learning, but you should be comfortable typing, using the internet and email, chatting to your teachers or others, reading course content online, using common software and performing other basic tasks.
Minimum specifications for your computer are:
• Microsoft Windows XP, or later, or Mac OS X or above
• Microsoft Office or equivalent
• Adobe Acrobat Reader
• Adobe Flash Player
• Up-to-date internet browser
You may also need access to:
• A printer/scanner to print and scan documents for uploading.
• A smart phone/digital video to video practical tasks for some courses

How much time should I study this course each week (on average) to complete in the required time?

This course will take around 10 hours a week to complete over 12 months, based on 30 weeks of participation. If you already have industry experience and knowledge you may find you will complete more rapidly.

How will I contact the office if I have a problem and how long will it take for a response?

If you are having trouble accessing your course resources or navigating the website after enrolling, you should contact one of our Officers on 1800 43 13 43 by phone or email This email address is being protected from spambots. You need JavaScript enabled to view it.. They are available Monday to Friday 9am to 5pm . If your query is specific to a unit you are studying and requires a subject matter expert, you should contact your trainer . Their contact details are located on every unit. You should make contact via email. If you require over the phone support and appointment can be requested.

on completion of this course, what is the pathway to further study?

To gain higher level qualifications, you can progress on to a variety of specialist business courses, including project management, leadership and management, business administration and human resource management at Diploma level. Once you complete a business course at diploma level you can gain credit towards university studies. Graduates may continue their vocational education by undertaking other courses from the BSB Business Services Training Package

How will I send in my assesment tasks?

Once you enrol you will work from the learning platform of our website. Your course information will tell you what assessment events you are required to do and provide instructions on how to upload them so your assessor gets them. If you are asked to send video or audio evidence for an assessment you can upload it to YouTube, Vimeo or DropBox and just upload the URL to the course website so we know where to look.

What happens if I am found not competent in a unit or an assessment event?

Your teacher/assessor will provide feedback on your assessment event and will let you know if you have met the requirements. If you have not met the requirements, you will have two extra attempt to resubmit your assessment and get it to the required standard to become competent in this unit. If you do not succeed in your third attempt a fee may be charged for an assessor to mark your third submission.