Interactive Face to Face Courses
Our Online Face-to-Face CPD Courses are delivered via Zoom and run for 5 to 7 hours, covering compulsory topics relevant to your specific class of licence.
These interactive sessions are capped at 25 participants to ensure a quality learning experience.
Upon completion, all attendees will receive an official certificate of completion.
Note: Unlike previous year, you are no longer able to complete CPD by online self-paced training.
Class 1 License Holders – Additional Requirements
All class 1 agents are also required to spend a minimum of 5 hours attending a NSW Fair Trading accredited event. In addition to the CPD framework changes, the Supervision Guidelines will be amended requiring Licensees in Charge to prepare and maintain a training plan of all agents under their supervision, outlining their CPD requirements.
See available courses and upcoming dates below:
Class 1 & 2 Residential Sales, Property Managers and Buyer’s Agent
$400
Duration: 7 hours training (9:00am – 5:00pm with 1-hour break)
Delivery: Live via Zoom
Topics: 4 compulsory topics, plus an additional topic on Navigating NCAT if time permits
Certificate: Issued after completion
Assessment: Participation and learning activities
This 7-hour Face-to-Face CPD course is a practical, interactive training session for real estate professionals. Delivered live via Zoom, it focuses on real-world scenarios, current industry practices, and everyday challenges in sales and property management. You’ll gain useful knowledge you can apply immediately, build confidence in your role, and finish the day better prepared for your work.
This CPD course covers the essential, compulsory topics required under NSW CPD rules, with a strong focus on practical, real-world application across sales and property management roles.
- Privacy Law Reforms
Learn how to correctly handle client, tenant, landlord, and buyer information. Understand your legal obligations, how to avoid data breaches, and how to protect your agency’s reputation and your own licence. - Risk Management & Workplace Safety
Identify common risks in day-to-day real estate work—from inspections and open homes to client interactions and documentation. Learn practical strategies to reduce complaints, incidents, and compliance issues. - Anti-Money Laundering & Counter-Terrorism Financing (AML/CTF)
Understand your responsibilities, how to recognise red flags, and what steps to take to remain compliant when dealing with property transactions and clients. - Residential Tenancies Reforms (Minimum 3 Hours Face-to-Face)
Get a clear, practical breakdown of the latest tenancy law changes, what’s changed, what matters, and how to apply these updates correctly in your daily work—whether you’re in sales or property management. Navigating NCAT
In residential tenancy matters, NCAT can:Resolve disputes over bond refunds, repairs, rent arrears, termination of tenancies, and property damage.
Make enforceable orders requiring parties to carry out certain actions (e.g. pay rent, vacate premises, repair property).
Determine termination applications and grant possession orders to landlords.
Decide on rent increases in certain prescribed situations.
Resolve disputes involving retaliatory evictions, access issues, or breaches of tenancy agreements.
Deal with matters involving social housing tenancies, which have specific provisions under the Act.
Class 1 Additional CPD Requirements
$275
Duration: 5 hours training (9:00am – 3:00pm with 1-hour break)
Delivery: Live via Zoom
Topics: 6 compulsory topics and we deliver an additional topic Selling Strata Properties
Certificate: Issued after completion
Assessment: Participation and learning activities
This course is designed for Class 1 licence holders who need to complete their additional CPD training. It’s a practical, face-to-face session focused on real-world situations and everyday challenges in real estate.
Delivered in an interactive, trainer-led format, the course helps you refresh your knowledge, stay up to date with current practices, and feel more confident handling common issues in your role.
N.B. Please note the Class 1 course is currently being delivered through Real Estate Academy of Learning RTO 45825
This CPD course covers the essential, compulsory topics for Class 1 licence holders, with a strong focus on practical, real-world application in real estate and property management.
Running a compliant property business
A Class 1 real estate agent licence in NSW authorises the holder to sell, lease and manage real estate on behalf of clients, including negotiating transactions and collecting rents. Key aspects:Only holders of a Class 1 licence can be appointed as the licensee in charge (LIC) of a property business (including sole traders).
A Class 1 licence holder may operate independently or be employed and appointed as LIC of an agency.
Class 1 agents must meet eligibility criteria (qualifications, experience, fit‑and‑proper person principles) and maintain current registration with NSW Fair Trading.
Buyers Agents
Both buyers’ agents and selling agents in NSW must operate under a real estate agent licence issued by NSW Fair Trading under the Property and Stock Agents Act 2002 and associated regulations. This licence authorises the holder to act in property transactions on behalf of clients.Embedding supervision guidelines into agency
Equipping LIC’s with a clear understanding of the statutory responsibilities imposed by the Supervision Guidelines on Class 1 agents, and how those responsibilities must be operationalised across an agency, is critical to lawful and defensible practice in NSW.Trust Account Management and Audit Readiness
Strengthening a Class 1 licensee’s understanding of statutory obligations relating to trust account management requires a clear link between the law, regulatory expectations, and day-to-day agency practice. The following guidance is structured to support compliance-focused training and operational leadership in NSW.Selling Strata Properties
To strengthen knowledge of strata schemes in NSW, it is important to integrate the legal framework, structural components, and administrative processes that underpin the operation of these schemes. This ensures a clear understanding of the responsibilities of owners corporations, strata committees, and strata managing agents in maintaining compliance, governance, and effective management.Professional Standards
Understand the professional standards expected of real estate agents, including ethical conduct, transparency, and accountability in all dealings. This topic highlights the importance of consumer protection, regulatory compliance, and maintaining professional competence. You’ll also learn how strong record-keeping, risk management, and consistent industry practices help build trust with clients, tenants, and the wider community.
Date: 24/06/2025
Commercial Agent
5 Hours – 4 Topics
- Privacy Law Reforms
- Mitigating risk and managing psychosocial hazards in the workplace
- Anti-Money Laundering and Counter-Terrorism Financing
- Retail and Commercial Leasing (including Heads of Agreement).
“The Certificate in Business helped me clarify my career path and gave me the skills to step confidently into a leadership role.”
– Daniel K., Aspiring Manager
“The CPD training was well-structured and easy to follow. Bart explained the legal updates clearly and made it relevant to my role.”
– Linda S., Licensed Real Estate Agent
“The Real Estate training was informative and hands-on. I felt confident and prepared to step into the industry after completing the course.”
– Jason K., New Sales Agent
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Have questions?
See our FAQs for quick answers and helpful information.
1. Who is required to complete CPD training under NSW law?
Under the Property and Stock Agents Act 2002, all holders of a Class 1 or Class 2 licence and Assistant Agents (certificate of registration) in NSW must complete Continuing Professional Development (CPD) training each year to legally maintain their authority to practice.
2. When does the CPD year run?
The CPD year runs from 1 July to 30 June of the following year. This is a recent change—previously, it was March to March. CPD is no longer linked to your licence renewal date and must be completed within the designated CPD year.
3. How many hours of CPD training do Class 1 and Class 2 agents need to complete?
Licensed Class 1 and Class 2 agents are required to complete 5 hours of CPD training each year. The training must cover compulsory topics relevant to the class of licence held, as determined by NSW Fair Trading.
4. What are the approved formats for completing CPD training?
CPD training must be delivered in one of the following interactive formats:
Face-to-face training with a maximum of 40 participants, or
Interactive webinar with a maximum of 25 participants
All training must include an assessment activity to verify participation and understanding.
5. Who delivers the CPD training at Businessleaders Institute?
CPD courses at Businessleaders Institute are developed and delivered by experienced industry professionals. The lead trainer is Bart Rando, a licensed Class 1 agent and solicitor. His sessions offer real-world insights, case analysis, and up-to-date knowledge of legislation and industry best practices.